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Book of Services

The Book of Services is a comprehensive guide to support available in London for mental health service users. We’ve recently added an insert to support those affected by the Grenfell Tower tragedy.

This directory was compiled by Different Voices – a mental health inpatient user involvement project, which was dedicated to shaping and improving inpatient mental health services in the boroughs of Westminster and Kensington & Chelsea.

The Book of Services covers everything from organisations you can turn to in a crisis, to specialist support for older adults and help with housing or health. Every entry is based on the experiences and research of people using mental health services in London. The guide is a useful tool for people who are returning from hospital to the community, and for those on the journey to recovery.

The image shows the cover image of Different Voices Book of Services



Book of Services

Grenfell Tower Support Insert



What’s inside?

Each entry includes an overview of the service, together with full contact details. For easy reference, the guide is divided into the following sections:

  • Crisis and emergency
  • Advocacy
  • Alcohol and drug services
  • Befriending
  • BME (black and ethnic minorities)
  • Community, social, creative and spiritual groups
  • Counselling and therapy
  • Employment, volunteering and education
  • Exercise and health
  • Foodbanks
  • Housing
  • Learning disability
  • LGBT (lesbian, gay, bisexual, transgender)
  • Money Matters: benefits and debt advice
  • Older adults
  • Physical disability
  • Useful websites
  • Different Voices user involvement

Details were accurate when published, but may be subject to change as the guide is updated.

Get your Book of Services

There are three ways to get your own copy of the Book:

  1. Download your copy here.
  2. Call 020 8969 3000.
  3. Email


Let us know your thoughts

We want to make sure service users get the best from the Book. We’d love to hear your ideas and suggestions, so please pass on your thoughts and feedback by emailing