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NHS complaints advocacy

Have you had a bad experience with the NHS?  Do you want to complain about treatment you’ve received from an NHS funded service?

  •  Do you know how to make a complaint?
  •  Do you need someone to help you speak up?

Our experienced team of advocates can support you.

We all know NHS services work hard and have patients’ interests at the centre of what they do.  However, occasionally things go wrong and when they do it is important we speak up to resolve problems and help improve the service for everyone.


Our NHS complaints advocacy service helps people make complaints about NHS funded care services.

This  includes:

  • hospitals & ambulances
  • GPs & pharmacists
  • dentists & opticians
  • care homes
  • any other specialist services funded by the NHS

You can use our service if you’re representing someone else such as a relative, friend or someone you act as a carer for.

Find out who we support and what we do. Download our self-help information pack and read frequently asked questions.


You can ask for advocacy support using this online referral form.