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your voiceyour rightsyour choice

Healthwatch Service Manager

Job title: Healthwatch Service Manager

Reporting to: Chief Executive Officer

Contract: Permanent

Hours: 37.5 hours per week

Salary: £35,888 per annum

Location:Brent, Westminster, RBKC, London

Closing date: We will interview as suitable candidates apply

We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.

Download job description and person specification

Download our recruitment pack

About the role

This role is to deliver our vision for Healthwatch over the next 3-5 years, as set out in our contract with the three councils.

Key outcomes

  • Engaging and working with local diverse voluntary and community groups
  • Working with local health and social care services (adults and children)
  • Engaging with BAME communities and hard to reach groups

We’ll do this through a robust governance model incorporating:

  • a board of trustees, overseeing compliance of statutory functions
  • advisory boards in each borough, to set priorities and champion key Healthwatch functions
  • a grassroots listening network, to inform and influence Healthwatch priorities and connect with BAME and hard to reach communities
  • a network of independent experts, to provide specialist knowledge and intelligence to support understanding and develop insight.

We aim to embed user engagement and community development at the heart of the Healthwatch service model, empowering user voices and improving access to health services, with a particular focus on the most disadvantaged and hardest to reach groups.


About Healthwatch

Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public. The Advocacy Project has been running the local Healthwatch service in Brent since April 2021, and is now also running Healthwatch Westminster and Healthwatch Kensington and Chelsea.


About The Advocacy Project

We help people who are marginalised or vulnerable because of their circumstances make their own choices about their lives. We support them to speak up and help improve important services we all need. We want to make sure people across all age and care groups – including learning disability and mental health – can:

  • voice their concerns
  • understand their rights
  • make effective choices about what happens in their lives

We do this through advocacy services which support people individually, and user involvement projects that help organisations improve the services they offer.


How to apply

Upload your CV and a supporting statement explaining why you think you’re the person we’re looking for and how you meet the knowledge, skills and experience listed in the person specification. (NB we will only be accepting applications from candidates who upload both a supporting statement and CV).

It’s a legal requirement that you are eligible to work in the UK for all our posts.

If you have any questions please get in touch on .


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