We work in creative and innovative ways to engage people who face discrimination and are often excluded, to be involved in shaping and improving services and influencing change.
There are a number of ways in which people can get involved in the development and delivery of services.
- User representatives
- Group work and one to one work
- Community groups
- Meetings, consultations and events
- Surveys and interviews
- Patient forums and focus groups
- Conversation cafes
- Recruitment panels
- Mystery shopping
- User Focused Monitoring