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Our services during the coronavirus outbreak

Advocacy

We’re continuing to provide advocacy during the coronavirus outbreak. Our advocates can talk with you using:

  • phone
  • video messaging such as WhatsApp and Zoom
  • email

You can choose how you would like us to contact you (to avoid spreading coronavirus, we will only be able to meet face-to-face in an emergency). See this information in a downloadable document.

If you need advocacy support:

  • call us on 020 3960 7920
  • book an appointment
  • fill in the self-referral form
  • email us at

Whichever way you choose to get in touch, an advocate will get back to you. Read more about how advocates can support you.

 

For professionals

The legal duty to refer people for advocacy still applies during the coronavirus outbreak. It is especially important at a time when people may be facing decisions about medical treatment or changes in care. You must continue to make advocacy referrals. Read full details here.

 

User involvement

We’re continuing to run our user-voice work by phone, phone/video conferencing and email. This includes an important survey on the impact of Covid-19 for service users. Read more here.