Job title: Communications and Engagement Officer (Healthwatch Brent)
Reporting to: Healthwatch Manager (Brent)
Contract & hours: 30 hours per week (4 days per week)
Salary: £26,875 per annum
Location: Hybrid working (usually 3 on the ground in Brent)
Closing date: 12 noon, Thursday 04 September 2025
We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.
Download job description and person specification
About the role
We’re looking for someone with a passion for hearing our community and asking “what really matters” to them? Along with a keen focus on what the community would like to know and change, the post holder will promote Healthwatch by explaining what the service can offer residents and stakeholders, and encouraging people to get involved. You’ll be a skilled communicator, comfortable networker and able to engage with a diverse range of residents.
You’ll be responsible for a variety of internal and external communications across a range of platforms, including our website, social media channels and newsletter. You’ll also stay well informed of health and social care issues that may impact residents and produce informative and engaging content for our website, keeping it fresh, inclusive and relevant.
Working as part of a small team, you’ll be involved in many aspects of the organisation. You’ll need to be flexible, with a ‘can do’ attitude to meet the evolving needs of the service. In return, we’ll make sure you are well supported and mentored so you feel you have the tools and confidence to deliver your role. For full details, please see the above job description and person specification.
About Healthwatch
Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public. The Advocacy Project runs the local Healthwatch services in Brent, Westminster and Healthwatch Kensington and Chelsea.
About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people across all ages and care groups can understand their rights, make effective choices about their lives and voice their concerns. Some of the ways we do this include:
- advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
- user involvement projects that help organisations improve what they offer by listening to people who use their services
- local Healthwatch organisations, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
- innovative Personal Health Budget projects that allow people to access items and services to improve their wellbeing.
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
How to apply
Upload your CV and a supporting statement explaining why you think you’re the person we’re looking for and how you meet the knowledge, skills and experience listed in the person specification. (NB we will only be accepting applications from candidates who upload both a supporting statement and CV).
It’s a legal requirement that you are eligible to work in the UK for all our posts.
If you have any questions please get in touch on .