Feedback and complaints
Help us improve by sharing your feedback
We’re committed to delivering a high standard of service and want to make sure you’re satisfied with everything we do. We love to hear when things have gone well, but it’s just as important for us to know when they haven’t. Your feedback – positive or negative – helps us improve and provide a better experience in the future.
To let us know your experience you can speak to your local Advocacy Project team member, complete the contact form below, or speak to an advisor on 020 3960 7920
Follow the links below to read our feedback and complaints policy or download our form. You can also watch our short video in British sign language.
This video outlines our feedback and complaints policy with BSL interpretation.
Get in touch
You can use the ‘contact us’ form below if you would like to feedback or make a complaint.