Volunteer as a member in our User Council

Join our User Council and use your lived experience to help shape our work

Fri 14 Aug 2026

About The Advocacy Project

We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people across all ages and care groups can understand their rights, make effective choices about their lives and voice their concerns.

Some of the ways we do this include: 

  • advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
  • user involvement projects that help organisations improve what they offer by listening to people who use their services
  • local Healthwatch organisations, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback.

Our services are independent, confidential and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them. 

About this role

As a User Council Member, you will use your lived experience to help The Advocacy Project understand what is working well, what could be improved and what people need from advocacy, user involvement and related services. 

You may be asked to: 

  • Share your views, experiences and ideas in User Council meetings.
  • Help the User Council give constructive feedback to The Advocacy Project Board of Trustees.
  • Review or comment on documents, such as surveys, policies, recruitment materials, leaflets or feedback reports.
  • Help identify what could be improved, based on lived experience.
  • Advise on accessibility and inclusion, for example for events, recruitment, digital materials or information for service users. 
  • Work with other User Council Members respectfully, including people whose experiences or views may be different from your own. 

Closing date: midday, Friday 31st August 2026.

Documents

The following documents contain more information about this role. 

Working at The Advocacy Project I feel hugely valued as an individual, with my skills being recognised and appreciated, and as such I am given opportunities to develop and use my unique skillset in projects outside my normal role”

Staff member

Service User Council - hear from a member

Our Service User Council is integral to the way that The Advocacy Project runs.

User voice is at the heart of our services.

The User Council provide a direct channel for people who use our services to feed up to the board. Watch this video to hear more from one of our council members.