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your voiceyour rightsyour choice

What advocates do

Ways we can advocate for you

We can still provide you with advocacy without meeting face-to-face.

What advocates do

An advocate will support you to:

  • speak up about what you want
  • know what your rights are
  • understand information so you can make your own decisions

An advocate will not:

  • give you advice
  • make choices for you
  • take another person’s side
  • judge you

We will always respect your decision.

 

How advocates work

  • We are independent from other services
  • Advocacy is free of charge to the person using the service
  • Advocacy is confidential; we will not pass on anything you share with us unless:
    – you ask us to
    – you are not safe
    – you are talking about harming yourself or others

We will only take action if you ask us to.

 

What advocates can help you with

  • Speaking up at meetings
  • Getting the right support
  • Making a complaint
  • Getting the services you need

We will listen to what you want and support you to get it.

 

What we do

We talk with you and give you information in a way you will understand. Our advocates will:

  • work with you one to one
  • explain what we can and cannot do
  • give you information about other services

We give you time and space to think about what you want and to tell us what you need.